Shipping policy
Shipping Policy
Last updated: September 27, 2026
At Arker, we work to process and ship orders as quickly as possible.
Order Processing
Orders are normally processed within [1–3 business days] after payment has been successfully received.
Orders are not normally processed on weekends or public holidays.
Processing times may be longer during periods of unusually high order volume.
Shipping
We offer shipping to available destinations shown at checkout.
Free shipping is available on orders over $30, where applicable.
The available shipping methods and any applicable shipping charges will be displayed at checkout before you complete your purchase.
Delivery Times
Estimated delivery times depend on your destination and selected shipping method.
Typical delivery time:
[INSERT YOUR ACTUAL ESTIMATED DELIVERY TIME]
Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including customs processing, carrier delays, weather, holidays, or incorrect delivery information.
Tracking
When tracking is available for your order, tracking information will be provided after your order has been shipped.
Please allow some time for tracking information to become active after the shipping carrier receives the package.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
If you provide an incorrect or incomplete address, contact us as soon as possible at support@arker.shop.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost or Delayed Packages
If your package appears to be delayed, please first check the tracking information provided.
If the tracking information indicates that the package has been delivered but you cannot locate it, contact us at support@arker.shop and we will help investigate the situation.
Customs, Duties and Taxes
Depending on your destination, your order may be subject to customs duties, taxes, or other import charges.
Any applicable charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.
Contact
If you have questions about your shipment, contact: